Reception Concierge Reception Manager – Cheshire
Job Description
Reception Manager – Cheshire
This 4 star group hotel within it’s own manicured grounds & gardens located in the beautiful Cheshire countryside are recruiting presently for a Reception Manager for this fantastic operation based close to the historic city of Chester.
The hotel has over 150 bedrooms with an award winning restaurant,casual all day dining facility as well as various meeting rooms for guests from a meeting for 2 through to space hosting an event for over a 300.
Also the hotel has an award winning leisure club and spa and benefits from outdoor activities within the grounds.
The team you will be managing includes 6 reception staff a Reception Supervisor and working closely with the Night Manager and their team.
You will be managing with a hands on approach to lead the team to deliver a 1st class guest experience and ensure each guest is dealt with quickly and efficiently when checking in and out of the hotel.
You will be working on a shift pattern as per the requirements of the hotel and be able to offer training and support team members to assist you in also offering the same levels of service.
The hotel uses an online booking system and this is dealt with by a back of house reservations team though on certain periods you and the team may need to input bookings outside of normal office hours,so you will need to be familiar with an online system.
Reporting to the Deputy General Manager and as part of the hotel management team you will also be required to work Duty Manager shifts on a rota basis.
£25k,benefits
Please contact Mark Duffey on 07392 847414 or email your cv to mark@mdr.limited
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