General Manager Hotel Manager
Job Description
Hotel Manager – Isle of Man
£50k,bonus,company benefits,career development and training,live in available on temp basis
Presently recruiting for this hotel based in the beautiful Isle of Man in a great central location close to all of the local amenities and attractions for a hands on Hotel Manager for this 40 + bedrooms with various F&B areas of the hotel.
The hotel has a restaurant serving traditional local food as well as main bar and lounge area and due to the location is a popular location with visiting guests to the area.
The general business of the hotel is a focus on the leisure market and with some local corporate business for events,functions etc.
The season is very busy as well with the famous TT races the hotel is sold out a year in advance and the peak months for the hotel is March to end of October and then offers a limited service operation for the rest of the year.
This is a permanent contract and during off peak you and the team will focus on the general upkeep of the hotel ready for the main re-opening during early spring time.
The client is looking for a hands on person to lead and work with the operational team to ensure great customer service at all times,also manage the business to ensure to achieve the hotel budget and profit margins agreed.
You will work with and assist the HOD’s to create a positive working environment for all team members including casual and part time staff and offer training and development of the teams and departments.
Working with the central sales and revenue teams as well as finance and to control the costs associated with labour,purchasing etc.
Report to the Regional Director with regular communication through face to face meetings as well as telephone conversations to ensure the business is running to the standards,costs etc to deliver the profits set out in the budgets.
Great opportunity in a personal level to develop your career with ongoing training and development.
– Oversee daily operations of the hotel, ensuring smooth and efficient functioning
– Provide exceptional hospitality and guest services to ensure guest satisfaction
– Manage and coordinate all hotel departments, including front desk, housekeeping, maintenance, and food and beverage
– Develop and implement strategies to maximize revenue and minimize costs
– Monitor and maintain high standards of cleanliness, safety, and hygiene throughout the hotel
– Handle guest complaints and resolve issues in a timely and professional manner
– Conduct regular inspections to ensure compliance with hotel policies and procedures
– Train and supervise staff members, providing guidance and support as needed
– Collaborate with human resources to recruit, hire, and train new employees
– Foster a positive work environment that promotes teamwork, professionalism, and employee growth
– Previous experience in a supervisory or management role within the hotel industry
– Strong leadership skills with the ability to motivate and inspire a team
– Excellent communication and interpersonal skills for effective guest interaction
– Ability to handle multiple tasks simultaneously while maintaining attention to detail
– Strong problem-solving abilities to address guest concerns or operational issues
– Flexibility to work irregular hours, including nights, weekends, and holidays as needed
– Familiarity with hotel management software systems for reservations, billing, and reporting
Please call Mark to discuss further,call 07392 847414 or email mark@mdr.limited
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