Reception Concierge Front of House Manager – nr Liverpool
Job Description
FOH Manager – Liverpool
This group hotel located approx 3 miles from the city centre are recruiting presently for a FOH Manager for this well known operation.
The hotel has over 50 + bedrooms with various F&B operations with a 150 cover casual dining restaurant as well as various meeting rooms for guests from a meeting for 2 through to space hosting an event for over a 150 guests.
The team you will be managing includes reception staff and Reception Supervisors and working closely with the Nights team.
You will be managing with a hands on approach to lead the team to deliver a 1st class guest experience and ensure each guest is dealt with quickly and efficiently when checking in and out of the hotel.
You will be working on a shift pattern as per the requirements of the hotel and be able to offer training and support to all team members to assist you in also offering the same levels of service.
The hotel uses an online booking system and this is dealt with by a back of house reservations team though on certain periods you and the team may need to input bookings outside of normal office hours,so you will need to be familiar with an online system.
Reporting to the General Manager and as part of the hotel management team you will also be required to work Duty Manager shifts on a rota basis.
£26k,benefits,leisure membership,life assurance,access to wages facility
Please contact Mark Duffey on 07392 847414 or email your cv to mark@mdr.limited
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