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7 Dec 2017

Reception Concierge Front of House Manager – Liverpool

Mark Duffey Anywhere

Job Description

Front of House Manager – Liverpool    
Recruiting for a Liverpool 4 star hotel with 100 + bedrooms as well as award winning dining and M&E spaces for up to 150 and also high end cocktail bar and the hotel are looking for a hands on appointment of a Front of House Manager to join their senior management team.
Superb central location with stunning vistas of the city and is popular with corporate and leisure guests and close to the major road and rail networks in and out of the city.
The role to lead and manage all day to day aspects of reception and front of house teams including nights team and to ensure the highest standard of service for all guests at all times.
As Front of House Manager you will support the front office team including nights and be able to offer one to one training and development plans and to deliver the company message at all times for both guests and team alike and create an ownership of the operation.
Working close with other departments and the senior management team and to assist the General & Operations Manager to deliver great guest feedback and also to drive sales and revenue from upselli ng to guests both at check in as well as via any on line or phone enquiries.
You will also be involved in key hotel decisions to ensure budgets are achieved and the teams are upselling when appropriate and also to control costs through managing payroll and incidental spends in all areas of the departments you are managing.
Reporting direct to the Operations Manager the role will suit an individual from ideally a 4 or 5 star background in both corporate and privately owned hotels.
£26k,excellent bonus,benefits
Please contact Mark Duffey on 07392 847414 or email you cv to me at

Job Categories: Reception/concierge. Job Types: Reception Concierge. Salaries: 20,000 - 40,000.


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