So having seen various blogs recently on how to recruit and retain your staff at all levels,I thought that I would add my thoughts.

Recruiting the right people is tough at an level but once on board to retain and engage them is in my opinion ever more difficult and there are many reasons for this.

Part of the issue is that many times a person starts and they have an induction plan set out for them,often this is delivered by their HOD,so then they get pulled away to do something else and the individual is left alone or put with a team member and before you know they are involved in service.

The employer doesn’t follow up on references or can’t be given as not company policy so this again creates a vague picture of the person and work history.

I can add many more things but also believe that working in the industry now is in general practise the same as 30 + years ago,hours are the same and in some places still split shifts,welfare is non existent so staff meals are a second thought,no adequate space to eat and relax and then for the smokers no provisions made.

It is a tough game and things need to change,who is going to be bold enough to do it !!!

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